Privacy Statement

Regional District of Nanaimo is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Regional District of Nanaimo site and governs data collection and usage. By using the Regional District of Nanaimo site, you consent to the data practices described in this statement.

Collection of your Personal Information

Regional District of Nanaimo collects personally identifiable information, such as your email address, name, home or work address or telephone number. Regional District of Nanaimo also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Regional District of Nanaimo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Regional District of Nanaimo for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Regional District of Nanaimo site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Regional District of Nanaimo public message boards, this information may be collected and used by others. Note: Regional District of Nanaimo does not read any of your private online communications.

Regional District of Nanaimo encourages you to review the privacy statements of Web sites you choose to link to from Regional District of Nanaimo so that you can understand how those Web sites collect, use and share your information. Regional District of Nanaimo is not responsible for the privacy statements or other content on Web sites outside of the Regional District of Nanaimo and Regional District of Nanaimo family of Web sites.

Use of your Personal Information

Regional District of Nanaimo collects and uses your personal information to operate the Regional District of Nanaimo Web site and deliver the services you have requested. Regional District of Nanaimo also uses your personally identifiable information to inform you of other products or services available from Regional District of Nanaimo and its affiliates. Regional District of Nanaimo may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Regional District of Nanaimo does not sell, rent or lease its customer lists to third parties. Regional District of Nanaimo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Regional District of Nanaimo may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Regional District of Nanaimo, and they are required to maintain the confidentiality of your information.

Regional District of Nanaimo does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Regional District of Nanaimo keeps track of the Web sites and pages our customers visit within Regional District of Nanaimo, in order to determine what Regional District of Nanaimo services are the most popular. This data is used to deliver customized content and advertising within Regional District of Nanaimo to customers whose behavior indicates that they are interested in a particular subject area.

Regional District of Nanaimo Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Regional District of Nanaimo or the site; (b) protect and defend the rights or property of Regional District of Nanaimo; and, (c) act under exigent circumstances to protect the personal safety of users of Regional District of Nanaimo, or the public.

Use of Cookies

The Regional District of Nanaimo Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Regional District of Nanaimo pages, or register with Regional District of Nanaimo site or services, a cookie helps Regional District of Nanaimo to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Regional District of Nanaimo Web site, the information you previously provided can be retrieved, so you can easily use the Regional District of Nanaimo features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Regional District of Nanaimo services or Web sites you visit.

Security of your Personal Information

Regional District of Nanaimo secures your personal information from unauthorized access, use or disclosure. Regional District of Nanaimo secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Regional District of Nanaimo will occasionally update this Statement of Privacy to reflect company and customer feedback. Regional District of Nanaimo encourages you to periodically review this Statement to be informed of how Regional District of Nanaimo is protecting your information.

Contact Information

Regional District of Nanaimo welcomes your comments regarding this Statement of Privacy. If you believe that Regional District of Nanaimo has not adhered to this Statement, please contact Regional District of Nanaimo at vadimopen@rdn.bc.ca. We will use commercially reasonable efforts to promptly determine and remedy the problem.